To see product details, add this item to your cart.
FREE Returns
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns. How to return the item? - Go to your orders and start the return
- Select the return method
- Ship it!
Ships from: Amazon.com Sold by: Amazon.com
To see product details, add this item to your cart.
Ships from: Zimo.inc Sold by: Zimo.inc
Other Sellers on Amazon
100% positive over last 12 months
78% positive over last 12 months
100% positive over last 12 months
Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
- 6 VIDEOS
Shark AV2501S AI Ultra Robot Vacuum, with Matrix Clean, Home Mapping, 30-Day Capacity HEPA Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Dark Grey
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | Shark |
Model Name | AI Ultra |
Special Feature | Self-Cleaning Brushroll, Pet Hair Pick Up, Bagless, Self-Emptying |
Color | Dark Grey |
Product Dimensions | 13.7"L x 13.7"W x 4.1"H |
|
| ||||
|
|
About this item
- INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.
- NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 30 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
- PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
- HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
- EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
- BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
- WHAT’S INCLUDED: 1 Shark AI Ultra Robot, 1 HEPA Self-Empty Base, and 2 Side Brushes.
Customer ratings by feature
Frequently bought together
Similar items that may deliver to you quickly
- Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge, for Pet Hair, Wifi, Black/Silver (RV2610WA)FREE Shipping by AmazonGet it as soon as Wednesday, Apr 3
- Shark RV912S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Dark GrayFREE Shipping by AmazonGet it as soon as Wednesday, Apr 3
- Shark UR2500SR AI Ultra Robot Vacuum with Self-Empty Base, Bagless, 30-Day Capacity, LIDAR Navigation, Compatible with Alexa, WiFi Connected, BlackFREE Shipping by AmazonGet it as soon as Wednesday, Apr 3
- Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge, for Pet Hair, Wifi, Black/Gold (AV2610WA)FREE Shipping by AmazonGet it as soon as Wednesday, Apr 3
- Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)Amazon's Choicein Robotic Vacuums$20.40 shippingGet it Apr 4 - 8Only 16 left in stock - order soon.
Product information
Brand | Shark |
---|---|
Model Name | AI Ultra |
Special Feature | Self-Cleaning Brushroll, Pet Hair Pick Up, Bagless, Self-Emptying |
Color | Dark Grey |
Product Dimensions | 13.7"L x 13.7"W x 4.1"H |
Included Components | (2) Side Brushes, Filter, Shark AI Robot, HEPA Self-Empty Base |
Filter Type | Foam |
Battery Life | 120 minutes |
Voltage | 120 Volts |
Power Source | Battery Powered |
Are Batteries Included | Yes |
Control Method | Voice |
Compatible Devices | Amazon Alexa, Google Home |
Form Factor | Robotic |
Item Weight | 14.42 pounds |
Manufacturer | SharkNinja |
ASIN | B09H8CWFNK |
Country of Origin | China |
Item model number | AV2501S |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #2,629 in Home & Kitchen (See Top 100 in Home & Kitchen) #5 in Robotic Vacuums |
Number of pieces | 5 |
Warranty Description | 1 year limited warranty. |
Batteries required | Yes |
Warranty & Support
Feedback
Looking for specific info?
Product Description
The Shark AI ULTRA Robot Self-Empty combines convenience, intelligence, and power for a whole home clean. Shark’s incredible suction power tackles all types of debris and pet hair on both carpets and floors. Using Matrix Clean Navigation, the robot cleans in multiple passes to ensure no spots are missed. With precision home mapping, the robot accurately maps your home enabling it to clean and detect and avoid objects in all light conditions, including at night. Schedule whole home cleans, target messes all within the easy-to-use app.
Compare with similar items
This Item Shark AV2501S AI Ultra Robot Vacuum, with Matrix Clean, Home Mapping, 30-Day Capacity HEPA Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Dark Grey | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -40% $329.99$329.99 List: $549.99 | -16% $590.00$590.00 List: $699.99 | $414.99$414.99 | -14% $430.00$430.00 List: $499.99 | $449.99$449.99 | -27% $399.99$399.99 List: $549.99 |
Delivery | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it Apr 3 - 5 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Suction power | 4.1 | 3.9 | 4.2 | 4.0 | 4.1 | 4.3 |
Battery life | 4.4 | — | 3.6 | 4.3 | 4.4 | 3.5 |
For cleaning up hair | 3.9 | — | 4.0 | 4.1 | 3.9 | 5.0 |
For deep cleaning | 3.7 | 3.5 | 3.5 | 3.4 | 3.7 | — |
Noise level | 4.1 | 4.0 | — | 3.9 | 4.1 | — |
Sold By | Amazon.com | Deals4Less (SN Recorded) | Ultracell LLC | Deals4Less (SN Recorded) | Amazon.com | Amazon.com |
surface suggestion | Carpets & Hard Floors | Carpets & Hardfloors | Hard Floors & Carpet | Hard Floors & Carpet | Carpet & Hard Floors | Carpet |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | 120 minutes | 110 minutes | 60 minutes | 30 days | 30 days | 110 minutes |
compatible devices | Amazon Alexa, Google Home | Amazon Echo | Google Assistant & Alexa | Google Assistant & Alexa | Amazon Echo | Amazon Echo |
weight | 14.42 pounds | 454 grams | 12.23 pounds | 12.23 pounds | 13.23 pounds | 1.83 pounds |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of emptying feature of the robotic vacuum cleaner. They mention that it's really nice having it empty itself. Customers also like the suction and ease of use. However, some disagree on performance, noise, value, mapping, and quality.
AI-generated from the text of customer reviews
Customers like the suction of the robotic vacuum cleaner. They mention that it does a good job picking up dust, dirt, and pet hair. Some say that it's excellent and does not miss a spot. It even goes about vacuuming a shag rug without getting stuck. It picks up dirt and other objects without any issues, and does sweeping well. It also goes row by row to vacuum and does the edges. Overall, customers are satisfied with the sucker power of the vacuum.
"TL;DR: This robot vacuum is awesome and worth every penny. Highly recommend this vacuum to everyone, my wife agrees! Happy wife, happy life!..." Read more
"...This vacuum manages beautifully however I do have to empty the container every two weeks, so for us it is an approximately 14-15 day storage..." Read more
"...It has 3 suction settings and a criss-cross matrix setting. My carpet is left fluffed up with nice vacuum lines!..." Read more
"...Bottom line – the Shark’s performance is atrocious. The suction is poor, the battery life is poor and the mapping is poor...." Read more
Customers find the robotic vacuum cleaner easy to set up and operate. They say the app is easy to use and the unit recharges nicely. Customers also say the operation of the Shark was hassle free at first.
"...IS THE APP EASY TO USE: Yes, with some notes. As mentioned above, the No-Fly Zone setup is hit or miss...." Read more
"...The app is simply wonderful, really. Instructions are clear and easy to follow...." Read more
"...I’m impressed!!! It seems quality made. The set up was easy. It drove around to create a map itself which then popped up on the app for me to label...." Read more
"...Setup went Ok, but the first indication of problems started as soon as we had it do it’s first mapping run...." Read more
Customers like the ease of emptying the robotic vacuum cleaner. They say that the filters are all washable, and the self-emptying base is bagless. Some mention that the feature works very well, and that it empties even if it's in the middle of a job. Overall, most are satisfied with the ease and convenience of using this product.
"...Easy fix. Emptying his bin is so satisfying. Like...ROCKS, & fluff, & Dirt, & so much hair...." Read more
"...self emptying base that is BAGLESS!!!• Price...." Read more
"...I like the self emptying function. It is very smart. I love the convenience. We do NOT have any pets or small children. So it stopped working...." Read more
"...AND the internal dust bin was so packed full that it couldn't even suck itself out - it alerted me to do it...." Read more
Customers are mixed about the quality of the robotic vacuum cleaner. Some mention that it does a very good job of cleaning, is a great tool to keep clean the house, and picks up all the hair and litter. However, others say that it definitely does not hold 30 days worth of debris for a 2750sqft, with dogs and that it has abysmal cleaning and battery performance. That said, some say that the product has lots of little things to clean and that the roller wheel broke off during cleaning.
"...Every other time it does an excellent job of finding its way through, even finding its way through a jungle of table and chair legs...." Read more
"...It is well designed and well built but this model feels a bit clunkier than our original self-emptying Sharks which are three years old...." Read more
"...the robot, expect to babysit it a little because it will pick up A LOT of hidden stuff and will probably need to be emptied a couple of times...." Read more
"...It has sensors so it doesn’t run into things but gets really close for maximum cleaning. It has 3 suction settings and a criss-cross matrix setting...." Read more
Customers are mixed about the performance of the robotic vacuum cleaner. Some mention that it does its job well, easy to replace the filters, and easy to empty the basin. The app works well on their Android phone and the HEPA filter clearly does its work. However, others say that the performance is atrocious, does not do a great job, and the app is limited.
"...vacuum in the areas that this one runs because it seems to do such a great job. Integration with Google works great! I don't use Alexa with this one...." Read more
"...It is well designed and well built but this model feels a bit clunkier than our original self-emptying Sharks which are three years old...." Read more
"...stuck on something or has trouble emptying his bin, the app sometimes has a full meltdown and you'll have to restart the whole unit and start the..." Read more
"...He does amazing. Worth every penny. Our ONLY issue is he works too hard. Our cats like to play with mismatch socks...." Read more
Customers are mixed about the noise of the robotic vacuum cleaner. Some mention that it's surprisingly quiet when running, making robot noises when starting up. However, others say that it is a little loud, making clicking sounds, and that it hard to hear the error messages or find them in the app.
"...You're not doing the work, but it is. It is quieter than a regular vacuum, but no idea how quiet other robot vacuums are...." Read more
"...There's supposedly an option to make him beep, but it's not very loud.Overall:Would I buy again? YES, 10/10...." Read more
"...It does 1,000 sq feet on max suction in one charge5. It’s quiet enough- I don’t know the standard level of noise for a robot vac but this is..." Read more
"...It should have an optional audible signal when it gets in trouble.Non-Five star rating --..." Read more
Customers are mixed about the mapping of the robotic vacuum cleaner. Some mention that it was spot-on from the first run-through of the house, and the Lidar mapping is incredible. However, others say that the battery life is poor and the mapping is poor, confusing at first, and mostly worthless. The mapping feature barely works for cleaning an individual room, and it sometimes struggles to find its home.
"...Routing around obstacles works well, slows around objects and if anything is bumped it's so light and cushioned, it's not a problem. 5 stars overall...." Read more
"...No way to see where your robot is via the app/map. This would be really helpful, especially given his tendency to ignore No Fly Zones...." Read more
"...Great mapping. Gets to every place it is supposed to, always finds the dock, follows "no go" instructions...." Read more
"...My last complaint is is will sometimes struggle to find its home...." Read more
Customers are mixed about the value of the robotic vacuum cleaner. Some mention that it's the best for the money, with an awesome holiday discount. They say the mapping feature is worth the extra cost. However, other customers say that it didn't last a few months and was not the cost savings they were hoping for when going bagless.
"TL;DR: This robot vacuum is awesome and worth every penny. Highly recommend this vacuum to everyone, my wife agrees! Happy wife, happy life!..." Read more
"...self emptying base that is BAGLESS!!!• Price. Yes it is still expensive, but there's more expensive out there, and for what you're getting I..." Read more
"...This model is reasonably priced and if you manage to get it with any kind of discount (we did), it is great value for the money...." Read more
"...It has stopped working. Of course it was super expensive. I loved it so much at first. It worked very well and very dependable for over a year...." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
---
I ordered this back in July 2022 and got it end of the month. I waited some time to let the excitement die a little before posting a review, but it never really did. This is my first robot vacuum and one of the best purchase decisions I have made this year. When researching for the right robot vacuum, I found that most of the highly rated vacuums don't seem to make it past 6 months or a year when reading reviews. Also manufacturers seems to make new models every year, so finding something that is reliable and lasts longer than this timeframe is hard to find. Of course, I am only onto my 5th month of owning this vacuum.
When I broke the vacuum out of the box, my first inclination was to take it out and get it started. But thinking about the other reviews I have read on this vacuum and others like it, I wanted to read the instructions first. This is not a regular vacuum that you plug in and push. It has lots of little parts that make it different and potentially not taking care of it properly could damage the device. So anybody reading this, read the instructions first. Understand how to properly take care of it and clean it. Also, comparing to other reviews, clean it regularly.
Now for my somewhat long review:
Is it quiet? Yes and no. It is a robot vacuum, how loud do you expect it to be? You're not doing the work, but it is. It is quieter than a regular vacuum, but no idea how quiet other robot vacuums are. If a robot vacuum is loud or quiet, who cares? What matters is that it can clean stuff.
Can you watch tv while it runs? Yes you can watch tv. Just turn up the volume a little, no need to blast it like when running a normal push vacuum.
Can it pick up everything? No, it's a robot vacuum. Don't put too much trust in it. What I typically do is remove all obstacles (cords, bags, blankets) from the ground and any larger debris that might get caught in the motors (cotton balls left from the dog, pieces left behind from chewed up toys, strings from rope toys).
Dog hair? My dog constantly sheds, but has short hair. I run it twice per week on thin carpet and once per week on hard floors. I don't notice the dog hair until I see what the vacuum picked up and it does a great job! The majority of stuff this picks up is dog hair and a lot of it. For longer haired dogs or thicker haired dogs, I assume this will get the job done as long human hair doesn't get stuck at all like my regular vacuum does.
Small leaves? It picks up small leaves and debris similar size, but may leaf some behind. It also might get caught in spinning brushes and make a slightly louder noise on hard floor. I waited for it to finish and then pulled the leaf out, no harm.
Dog kibble? Ok this one was an accident, didn't see it against the brown colored floor before starting vacuum. Sounded like the robot was choking and about to die, literally. I had to stop it right away and retrieve the small rock sized (width of thumbnail) dog food from the vacuum.
Can you run it when away from home? I read too many horror stories of vacuums cleaning pet poop, but it is not the reason I don't start it when I'm not home. Like the last two points, if something gets caught, you need to be there to fish it out. I may have spot checked the floor, but even that sometimes isn't good enough. Also, one time a week or two ago, it finally got confused and couldn't move past a futon leg. It kept spinning back and forth (maybe for 5 minutes) until I nudged the futon half an inch, then it broke free of its endless loop. This was the only time this ever happened since I got it. Every other time it does an excellent job of finding its way through, even finding its way through a jungle of table and chair legs.
Lidar mapping floorplan? Simply amazing! I had it map 4 different rooms. The first time was great, but missed a few minor areas, of which was my fault. I left things on the floor and in the way of the robot when it mapped the floorplan. The second time, I removed the obstacles, but it didn't map another room properly. The third time, I removed a chair, which the robot vacuum had just enough clearance to fit under (1st time it went under, 2nd time it did not), so that it can map that area of the carpet and not count it as a wall.
Lidar in general? It works great to avoid obstacles and get around legs of any sort. Only thing is if the leg is curved, like my kitchen table, it doesn't know when to properly maneuver around it. But no worries! The bumper is amazing! It lightly bumps in to obstacles and the vacuum does a minor adjustment to figure out how to go around it.
Damaging furniture? Nope! Doesn't happen. The robot is so careful around obstacles and even when it does bump things, its lightly bumps it and doesn't scratch or anything. When it approaches obstacles (walls or furniture) it moves at a slower pace. This thing is intelligent.
Suction? For a robot vacuum, it does everything it needs to and does it very well. There are different levels for suction in the app, I have only needed to use the normal section. The max suction I have never needed to use, but it is an option if things get too out of hand. There is also an ultra clean option, not tried it, but think it just spends more time going over stuff. If I ever try ultra clean option, maybe need to change deep clean star to a 5, but I'm making the assumption that it will never perform as well as a normal vacuum.
Battery? I run two rooms per day I run it, but sometimes do all 4 rooms when I forget to run it. It lasts easily to finish all 4 rooms with charge left over. I'm guessing lowest percentage of battery life was 35% or 40% after doing all 4, this is a wild guess though, could've been higher. For 2 rooms it's usually at 60% after it's done, that I know for sure.
Emptying? It has a bin that it empties to. If the robot either runs for too long (or not sure if it senses if it is full of junk) it may return to the docking station to empty itself. This system works great, but the bin needs to be cleaned out occasionally. There is also a filter in the bin system that needs to be cleaned, just like regular vacuums may have.
App? No issues running it on my Android. Can select rooms and see the layout easily. Drawing rooms works great as well!
Robotiness? It makes all the noises a robot vacuum should and it's awesome! Just thought you should know! Beep boop boop!
Ratings: I give it 5 stars because as it is a robot vacuum, it meets all of my expectations. 4 stars on deep cleaning and suction because it isn't perfect, but is excellent as a robot vacuum. I haven't used my regular vacuum in the areas that this one runs because it seems to do such a great job. Integration with Google works great! I don't use Alexa with this one. Again, this is one of the best purchases I made this year. Definitely recommend this vacuum to everyone. Don't spend $1k on something else.
We are a household with kids and two XL shedding dogs (a GSD and a Mastiff/Akita mix, so you can imagine the hair). I am honestly impressed that this thing has not yet been defeated by the hair. We use the vacuum on the main level, which has hardwood floors with some low-pile rugs in high-traffic areas.
I'll go over some points that speak to what I was looking for when making my purchase below:
HOW LOUD IS IT: It is not nearly as loud as a regular push vacuum, but it's still a vacuum. You can watch TV or have a conversation while he's running, but you'll hear him. There is an "Eco" setting that is supposedly quieter, but honestly it sounds about the same to me; not worth it for the lower suction power in this setting.
DOES IT GET STUCK ON THINGS/DO THINGS GET STUCK IN HIM?: Short answer - yes. Longer answer - he'll get stuck on the same things that a regular vacuum might try to suck up and shouldn't. A short list of common things he's tried to suck up and had to be rescued from more than once:
* socks
* phone charge cables
* long trash bag twist ties
* a shoelace (he once dragged the shoe halfway around the house and finally deposited it in the bathroom after a struggle)
* loose rug threads
All that said, he is pretty rugged and somewhat aggressive. He once scooted my entire Christmas tree about a foot because it was in his way, and has knocked over potted plants. He's not out here getting stuck on every little cord or string, but it does happen.
HOW MUCH DIRT DOES IT HOLD/HOW OFTEN DOES IT NEED TO BE EMPTIED: The first couple of times you run the robot, expect to babysit it a little because it will pick up A LOT of hidden stuff and will probably need to be emptied a couple of times. On our schedule (every other day), I have to empty his bin about every 5 runs. He will return to his dock and empty himself if his internal storage is full. He holds a lot. Most of our daily messes consist of about 40 lbs of dog hair and random pieces of dog food that my dogs have left in the kitchen. He gets all of this every time with no problems.
DOES IT GET LOST/GO WHERE IT SHOULDN'T?: Honestly, yes, this has happened. Despite setting up the "No Fly Zones" in the app, I have had to rescue him from certain peril on more than one occasion (found him about to fly down the basement stairs once, and trying to enter the dog's crate another time). I'm not sure what causes it, but sometimes he gets turned around and I think tries to re-map the entire floor; this leads him to try to enter rooms or areas that he's normally not supposed to be in. I've had to make a habit of keeping doors closed to rooms he's not supposed to cover. I think this is more of an app/connectivity issue than a problem with the vacuum.
IS THE APP EASY TO USE: Yes, with some notes. As mentioned above, the No-Fly Zone setup is hit or miss. If there's somewhere he's really not supposed to be (in my case, the hallway that contains the basement staircase, as well as the large floor-level fireplace) a physical barrier will be the only way to ensure he absolutely never accidentally goes in there.
A few other notes that would improve the app:
* Scheduling is very All or Nothing. There's no way to schedule only certain rooms - he'll clean the whole area at a specific time, and that's the only scheduling option. For example, I'd love to have him clean the kitchen and living room every night, but only cover the office and entryway every other day, but this isn't possible.
* The app is dramatic. If your fellow gets stuck on something or has trouble emptying his bin, the app sometimes has a full meltdown and you'll have to restart the whole unit and start the clean cycle from the beginning to get it to acknowledge that it's fixed.
* No way to see where your robot is via the app/map. This would be really helpful, especially given his tendency to ignore No Fly Zones. I've had to hunt all over to find him. There's supposedly an option to make him beep, but it's not very loud.
Overall:
Would I buy again? YES, 10/10. Instead of spending way too long vacuuming many times per week (and probably missing a lot), I might have to take five minutes to help the robot empty his bin or pull a stuck hair-tie out of his mouth once a week. That's a trade I'll take any day.